Enterprise + human-first
AI agents that do the busywork. Your people do the human work.
Epic Dreams AI Solutions delivers agentic automation and voice agents that amplify teams across healthcare, services, retail, and enterprise ops. Human-first adoption with clear handoffs and governance is built in.
Security-first deployment
Access control, audit logs, and data minimization baked in.
Compliance-aware patterns
HIPAA-minded, SOC2-style controls by design.
Human-in-the-loop
Escalations, approvals, and safe handoffs.
Transparent automation
Clear workflows, clear ownership, clear outcomes.
What we build
Four pillars of human-first automation
Every engagement starts with outcomes, backed by secure systems that keep people in control.
AI Voice Agents
Calls, texts, booking, billing follow-up.
- Inbound and outbound voice coverage
- Multilingual support with human handoff
- Consent-aware, scripted, and monitored
Agentic Workflows
CRM, email, scheduling, and ops automation.
- Lead qualification and fast follow-up
- Appointment reminders and confirmations
- CRM updates with audit trails
Healthcare AI Support
Clinician-reviewed documentation relief.
- Draft notes with human review
- Summaries and record highlights
- Workflow assistance, not diagnosis
Security + Governance
Compliance-aware deployment from day one.
- Role-based access and audit logs
- Data minimization and retention controls
- Safe escalation to humans
Agentic stickiness
Connects to the tools you already trust
We integrate with your CRM, calendar, billing, helpdesk, and knowledge base so AI agents work inside existing workflows.
- CRM + ticketing sync for real-time updates.
- Scheduling and reminders across voice, SMS, and email.
- Billing and payment links with human approval gates.
Automate the repetitive. Protect the human.
AI multiplies human capacity
From chaos to calm operations
We take repetitive alerts off your team and put them on an orchestrated system that never sleeps.
Operational outcomes we measure together
- Faster response time from lead to conversation.
- Reduced admin hours reclaimed each week.
- Fewer missed appointments and follow-up gaps.
- Higher lead-to-meeting conversion visibility.
Use cases
AI support across industries
Select a starting point. We adapt the workflow to your reality.
Responsible AI
We build AI to prevent burnout and protect jobs
Human-first adoption is a hard requirement. Every system is designed to uplift the people who use it.
- Design for employee augmentation, not replacement.
- Training and upskilling included in every rollout.
- Transparent monitoring and human approval gates.
- Phased adoption with feedback loops.
Days 1-2
Discovery and integration map
We align stakeholders, map data access, and define the first workflow to launch.
Days 3-5
First agent workflow live
Lead response, scheduling, and routing go live with human approval gates.
Days 6-10
Voice agent + CRM writeback
Voice automation joins the flow with QA review and escalation rules.
Days 11-14
Reporting and handoff tuning
Dashboards, handoff playbooks, and measurement for continuous improvement.
Demos
Two story demos to show real workflows
See how voice agents and agentic automation work in practice.
Voice Agent Demo
Listen to a compliant voice agent handle intake, booking, and billing with safe handoff.
Workflow Demo
Follow a lead from form submission to scheduled meeting with automated tasks.
Trust & compliance
Security, transparency, and governance
We build for regulated environments with privacy-first architecture.
Security-first deployment
Access control, audit logs, and data minimization baked in.
Compliance-aware patterns
HIPAA-minded, SOC2-style controls by design.
Human-in-the-loop
Escalations, approvals, and safe handoffs.
Transparent automation
Clear workflows, clear ownership, clear outcomes.
Ready when you are
Tell us what you are trying to solve
We will map the workflow, recommend the quickest path to value, and keep your humans in control.