Healthcare reception and AI support

AI + Healthcare

Healthcare AI that supports clinicians, not replaces them

Reduce paperwork and admin load while keeping human review at every clinical decision point.

Outcomes

Reduce documentation overhead and improve coordination

We focus on workflow support: drafting notes, summarizing records, and flagging patterns for clinician review.

Admin relief

Draft notes, intake summaries, and follow-up reminders with human review.

Clinical support

Highlight relevant history and flag patterns for clinician review.

Care coordination

Scheduling, reminders, and patient updates across channels.

Compliance-first

Designed for regulated healthcare environments

We do not diagnose. We assist workflows with human verification and transparent audit trails.

HIPAA-aware patterns

  • Access controls and audit logging for every action.
  • BAA availability upon engagement.
  • Data retention policies aligned with your governance.

Clinical safeguards

  • Draft notes require human review before use.
  • Imaging workflows assist triage and review, not diagnosis.
  • Clear escalation for sensitive cases.

Automate the repetitive. Protect the human.

Where Ed plugs in

Built for the systems and standards your clinic already runs on

Ed works inside the EHR, billing, and scheduling stack you already use — never as a parallel record that drifts out of sync.

Ambient documentation into the EHR

Ed drafts SOAP notes and visit summaries from the encounter and writes them back to Epic, Cerner, or athenahealth through FHIR R4 and HL7 v2 interfaces — the clinician signs before anything enters the chart.

Coding & prior-authorization relief

Suggest ICD-10-CM and CPT codes with supporting chart citations, assemble prior-auth packets, and flag likely denials against payer rules — cutting the documentation tail that drives clinician burnout.

Referral & care-gap follow-up

Track open referrals, overdue labs, and HEDIS care gaps across a panel, then draft the patient outreach. Ed remembers the longitudinal context so nothing falls through between visits.

PHI handling & the minimum-necessary rule

Role-scoped access enforces HIPAA’s minimum-necessary standard, PHI stays encrypted in transit and at rest, and every retrieval is logged for the audit trail your compliance officer expects.

Human review at every clinical step

Ed never diagnoses or prescribes. Triage prompts, imaging worklist ordering, and message drafts surface for a licensed clinician to confirm, with clear escalation for high-acuity cases.

Patient access without the call-center load

Handle scheduling, refill requests, and pre-visit intake across portal, SMS, and phone — routing anything clinical to staff and keeping a record of every patient interaction.

Why Ed — not just AI

Why healthcare needs Ed, not another chatbot

Care is continuous; most AI is not. Ed holds the thread across the whole patient journey while keeping a clinician at every decision.

The context follows the patient

Ed recalls prior notes, history, and follow-ups across visits and shifts, so nothing falls through the cracks between handoffs.

Auditable, clinician-reviewed

Every draft note and recall carries provenance and a human-review gate — the difference between 'an AI said it' and a defensible record.

Paperwork off the clinician

Ed drafts documentation, summarizes records, and runs reminders around the clock, returning hours to patient care.

The difference: generic AI forgets between conversations and resets to zero. Ed runs on Memory Statue v2.6 — Prismatic Recall: persistent, governed, auditable memory and long-horizon operation, with a human in the loop where it matters.

Every hour lost to admin is an hour not spent on patients — and burnout compounds.

Infinity motif

Ready when you are

Bring human-first AI to your healthcare team

We will design the right workflow support with compliance-ready guardrails.