AI + Operations
Operations AI that keeps your team focused
Automate scheduling, reporting, procurement, and internal helpdesk workflows with human oversight.
Operations support
Remove repetitive admin overhead
Streamline scheduling, forecasting, and internal service workflows with agentic automation.
Scheduling
Automated calendars, reminders, and staffing coordination.
Finance ops
Budget alerts, invoice follow-up, and ledger updates with approvals.
Internal helpdesk
Triage requests, draft responses, and route to humans when needed.
Operational clarity
Better forecasting with less manual work
Agentic systems surface signals, draft reports, and keep leaders informed without the spreadsheet grind.
Automate the repetitive. Protect the human.
Where Ed plugs in
Wired into the systems your back office already lives in
Ed connects to your ERP, ticketing, and finance tools through their APIs — orchestrating the cross-system handoffs that quietly eat your team’s week.
Procure-to-pay orchestration
Ed reads inbound invoices, performs three-way match against POs and goods receipts in NetSuite or SAP, flags exceptions, and routes approvals — posting to the GL only after a human signs off above your threshold.
Internal helpdesk that resolves, not just routes
Triage IT and HR tickets in Jira Service Management or Zendesk, draft grounded answers from your runbooks and policy docs, and auto-close the repetitive ones — escalating anything ambiguous to a person.
Month-end close acceleration
Reconcile sub-ledgers, chase open accruals, and assemble variance commentary against budget — shrinking the close timeline while leaving the journal entries for finance to review and approve.
Demand & staffing forecasts
Pull historical volumes, seasonality, and live signals to draft staffing and inventory plans — surfacing the assumptions behind each number so operators can adjust rather than trust a black box.
SLA & vendor management
Monitor contract renewal dates, track vendor SLAs, and draft the follow-up the moment a target slips — Ed remembers every commitment so nothing lapses silently between quarters.
Approvals with a real audit trail
Every action Ed takes — an invoice posted, a ticket closed, a PO raised — is logged with the data it saw and the policy it applied, giving operations leaders and auditors a defensible record.
Why Ed — not just AI
Why your operation needs Ed at the center
Operations is institutional memory under pressure. Ed remembers how the work actually gets done and keeps it moving when people are out.
Institutional memory that stays
Processes, exceptions, and tribal knowledge live in Ed's governed memory — not in one person's head that walks out the door.
Plans, schedules, reports — handled
Ed runs planning, scheduling, internal support, and reporting continuously, surfacing what needs a human and handling the rest.
Always-on coordination
Ed keeps approvals moving, routes exceptions, and flags risks before they become fires — across nights, weekends, and holidays.
The difference: generic AI forgets between conversations and resets to zero. Ed runs on Memory Statue v2.6 — Prismatic Recall: persistent, governed, auditable memory and long-horizon operation, with a human in the loop where it matters.
Knowledge that lives only in people is one resignation away from a crisis.
Ready when you are
Build an AI operations backbone
We connect to your data sources and deliver measurable operational wins.