AI Voice Agents
Voice agents that feel natural and stay accountable
Inbound, outbound, and multilingual voice automation with clear consent, safe scripting, and human escalation.
What they do
Always-on voice coverage without losing the human touch
We deploy voice agents that handle repetitive calls and route complex conversations to your team.
Core tasks
- Lead response and qualification
- Appointment booking and reminders
- Billing status checks and updates
Integrations
- CRM, calendar, and ticketing systems
- Payment and billing platforms
- Knowledge base and FAQ repositories
Safety controls
- Call recording disclosure and consent
- Escalation to humans on sensitive topics
- Script governance and monitoring
Capability matrix
Voice agent capability checklist
Every deployment includes human handoff and audit visibility.
| Inbound calls | Yes |
| Outbound follow-ups | Yes |
| SMS | Yes |
| Yes | |
| Appointment scheduling | Yes |
| CRM updates | Yes |
| Multi-language | Yes |
| Human handoff | Yes |
| Audit logs | Yes |
Automate the repetitive. Protect the human.
Where it earns its keep
The calls you’re losing right now
Voice agents pay for themselves on the calls a busy team can’t get to — nights, weekends, peak-hour overflow, and the follow-ups that never happen.
After-hours & overflow capture
When the line rings after close or every rep is already on a call, Ed answers on the first ring, captures the reason for the call, and books or qualifies instead of dumping the caller into voicemail. The overflow that used to hang up now lands in your CRM with notes attached.
Outbound follow-up that actually happens
Speed-to-lead and reminder calls are the first thing a stretched team drops. Ed works the callback list on schedule — reaching new leads while intent is fresh, confirming upcoming appointments, and nudging on overdue balances with the disclosures and consent timing your scripts require.
Clean handoff with full context
When a call needs a human, Ed doesn’t restart the conversation. It transfers warm — passing the caller, the verified details, and a summary of what’s already been said — so your team picks up mid-thread instead of asking the customer to repeat everything for the third time.
Why Ed — not just AI
Why you need Ed answering, not a phone tree
Most voice bots forget the caller the moment they hang up. Ed is the voice agent and the memory behind it — so every call builds on the last.
Remembers the caller
Ed recalls prior calls, preferences, and open issues, so repeat callers never start over and never repeat themselves.
Books, not just talks
Ed checks the calendar, qualifies the lead, books the appointment, and logs it — end to end, 24/7, in your voice.
Every call is auditable
Transcripts, consent, and outcomes are captured with a provenance trail — the difference between a toy bot and a system you can stand behind.
The difference: generic AI forgets between conversations and resets to zero. Ed runs on Memory Statue v2.6 — Prismatic Recall: persistent, governed, auditable memory and long-horizon operation, with a human in the loop where it matters.
Every missed or mishandled call is a customer who calls a competitor instead.
Ready when you are
Hear your voice agent in action
We will tailor the voice, script, and escalation logic to your brand.